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Open Enrolment Courses
How to Book
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Due to time zone differences, we offer a range of starts times to ensure that participants from America, Europe & APAC have the opportunity to attend. Please refer to the table below.
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Please email Smallpeice on train@smallpeice.com with details of places required, plus your time zone.
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Our Booking team will then contact you to complete the enrolment process You will then be issued with Joining Instructions and invites to join the Masterclass Webinar.
2025 Session Dates & Times
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UTC
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London
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Paris
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Singapore/
Shanghai
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Washington/
New York
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Los Angeles
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May 16 |
12pm - 4pm |
1pm - 5pm |
2pm - 6pm |
8pm - 12am |
8am - 12pm |
5am - 9am |
Course Overview
The concept
of Human Factors represents the way that People, Programmes & Processes, the
Work Environment, Organisation and Equipment - all work together as a system.
With the individual at the centre of that system: any flaws in the system impact
the performance of the individual, and any flaws in the individual impact the
system. Evidencing that Human Factors have been considered is now a mandatory
requirement embedded into the SAE AS13100 standard and as such a reference
manual RM13010 has been written to provide supplemental information and guidance
on this key topic. This half-day workshop provides a concise introduction to the
range of human factors that can affect performance and which should considered
in relation to any improvement or problem solving campaign.
Once the concept
of human factors is understood, the workshop will move on to considering tactics
that can be used to improve the management of these issues which can otherwise
create errors and which should be considered within any design, change
management, or root cause investigation.
A mix of theory and interactive
group activities / discussions will help delegates to understand what Human
Factors will mean back in the workplace and what course of actions are required
to meet the RM 13010 standard.
Course Programme
Introduction to Human Factors
Human Performance and Limitations
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Exploring vision & hearing
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Information processing; attention and perception;
memory
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Phobias / restrictions in the workplace that
impact issues
Teamwork / Safety / Organisational factors /
Professionalism
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Social psychology; responsibility: individual and
group
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Motivation & de-motivation; peer pressure;
culture issues
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Management, supervision and leadership
Physiological Factors Affecting
Performance
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Fitness/health; Stress: domestic and work related
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Workload: overload and underload
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Sleep fatigue, shift work; alcohol, medication,
drug abuse
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Time pressures that contribute to problems
Environment & Hazards in the Workplace
Misunderstanding Processes & Procedures
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Badly written SOPs, ambiguous Instructions,
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Shift handovers, Silo mentality between depts
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How clear are our current instructions ?
Summary & next actions
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Group discussion: where are we now / how do we
move forward
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Application within your workplace
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How do we create a Just Culture ?
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What do we need to do next?
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Duration:
4-hour workshop
Fee per delegate:
190 GBP (+VAT)
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